Privacy Policy

Effective Date: 25 September 2025
Last Updated: 25 September 2025

At Synths.com, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, marketplace, and related services (“Services”).

By using Synths.com, you agree to the practices described below. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, password, and profile details when you create an account.

  • Listing & Transaction Data: Gear listings, purchase history, messages between buyers and sellers, and payment details (processed securely through third-party providers such as Stripe or PayPal — we do not store full payment information).

  • Usage Data: Log files, IP addresses, device type, browser type, and pages visited.

  • Cookies & Analytics: We use cookies and similar technologies to improve site functionality and analyze traffic.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services.

  • Facilitate secure transactions between buyers and sellers.

  • Communicate with you about listings, messages, updates, and support requests.

  • Personalize your experience on Synths.com.

  • Prevent fraud, enforce our Terms of Service, and ensure trust and safety.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Payment Providers: To process transactions securely.

  • Service Providers: Hosting, analytics, customer support, and security partners.

  • Legal Authorities: If required by law, regulation, or to protect rights and safety.

  • Other Users: When you buy, sell, or message others through the platform.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in.

  • Remember your preferences.

  • Analyze how the site is used to improve our Services.
    You may disable cookies in your browser settings, but some features may not work properly.

5. Your Rights (GDPR & Global Privacy)

If you are located in the European Union or other regions with data protection laws, you have certain rights, including:

  • Accessing the data we hold about you.

  • Requesting correction or deletion of your data.

  • Restricting or objecting to certain processing.

  • Data portability (receiving a copy of your personal data in a usable format).

To exercise these rights, contact us at contact@synths.com.

6. Data Retention

We keep your personal information only as long as necessary to provide our Services and meet legal or business obligations.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest revision. Continued use of our Services after changes means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Synths.com
Email: contact@synths.com